User Agreement
1. General provisions
1.1. This User Agreement (the “Agreement”) is a legally binding document governing the use of Nethra VPN (the “Service”).
1.2. By using the Service, the User confirms full acceptance of this Agreement. A User who disagrees must immediately stop using the Service.
2. Disclaimer
2.1. The Service is provided “as is” (“AS IS”). The administration makes no express or implied warranties, including warranties regarding availability, security, fitness for a particular purpose or conformity with expectations.
2.2. The administration is not liable for:
- any losses, including loss of profit, data or reputation, arising from use of or inability to use the Service;
- acts or omissions of third parties;
- the content, legality, quality or reliability of goods, services or information obtained through the Service;
- technical failures, errors, delays or unavailability of the Service.
2.3. All risks associated with use of the Service are borne by the User.
3. Restrictions
3.1. The User must independently assess the legality of their actions when using the Service.
3.2. Use of the Service for activities contrary to applicable law is prohibited.
3.3. The administration may at any time, without notice or explanation:
- limit or block a User’s access to the Service;
- remove any information;
- suspend or terminate the Service in whole or in part.
4. Privacy
4.1. The administration may collect the minimum amount of technical data required for operation of the Service.
4.2. The administration does not guarantee absolute security or anonymity of transmitted data.
5. Changes to the Agreement
5.1. The administration may amend this Agreement unilaterally at any time without prior notice.
5.2. Continued use of the Service after amendments means acceptance of the updated Agreement.
6. Applicable law
6.1. Questions and disputes related to use of the Service are governed by the law of the jurisdiction determined by the administration.
7. Refund terms
7.1. As the Service provides digital goods and/or intangible services, returns and exchanges after provision are not available.
7.2. A refund may be made only where:
- the Service was not provided due to a technical issue on the Service’s side;
- access to the digital product was not provided to the User.
7.3. To request a refund, the User must contact support within 24 hours of payment, providing the order number and contact details.
7.4. Refund decisions are made by the administration individually in each case.
/start command, the User confirms that they have read and unconditionally accepted this Agreement, even if they did not actually read it.For assistance, contact @nethravpn_bot.